Being a business owner can be a very challenging experience. If your business relies heavily on field service workers, then you need to work on keeping productivity levels high. Low productivity levels will affect your bottom line and can jeopardize your ability to attract new customers.
This is why investing in things like field service route optimization is something you should view as a priority. With the right changes, you can boost productivity levels and grow your profit margins. Here are some things field service business owners can do to boost productivity levels.
GPS Technology is a Must
The field service industry generates over $5 billion in revenue annually. It is your job as a business owner to find ways to enhance productivity. One of the best things you can do is to implement the use of GPS technology. With the power of GPS, you can find out exactly where your field service workers are and what they are up to.
Many businesses have used this technology to optimize routes and eliminate productivity issues. Before investing in a GPS program for your field service business, do some research. The more you know about the GPS solutions at your disposal, the easier it will be to choose one that meets your needs.
Invest in a Field Service Management App
If you really want to boost productivity, then you need to take advantage of the technology at your disposal. Failing to provide your workers with top-notch technology can be disastrous. If employees are frustrated by the lack of technology you offer, they will start to seek out employment opportunities with your competitors.
Using a field service management app is beneficial because it allows you to do things like:
- Implement a standardized workflow
- Reduce costs
- Track all equipment
- Use dynamic scheduling
The money spent on this technology will be well worth it in the long run.
Make Sure Field Service Vehicles Are Properly Maintained
One of the main things your field service workers need to remain productive is a functional vehicle. Neglecting to provide the field service vehicles in your possession with routine maintenance is a disaster waiting to happen. Poorly maintained vehicles will be very unreliable. If employees spend most of their time stranded on the side of the road, productivity levels will start to plummet.
If you don’t have the time or tools needed to maintain your field service vehicles, outsourcing this job to professionals is a good idea.
Be Smart With Route Creation
Poorly planned routes can wreak havoc on field service technician productivity levels. The more you know about where customers are located, the easier it will be to plan routes for your technician. Sending a technician from one end of the county to the other in a single day will get in the way of progress. Getting feedback from your field service technicians is a good way to make planning out routes much easier.
If you’re serious about increasing productivity levels, then you need to implement the tips covered above.
