Recent research has revealed that the telecommunications industry is officially shifting towards VoIP technology. So it might be time for your business to unplug its landline. In this post, we’ll learn a little more about what VoIP is, how it can benefit you and your business, and whether it’s time for your business to make the switch.
What is VoIP?
VoIP stands for Voice over Internet Protocol. It means that technology allows for the transmission of voice and multimedia communications over the internet instead of analogue lines. The use of analogue lines has never been necessarily problematic, but technology has now allowed us to move beyond this, opening a number of doors and opportunities for businesses and consumers alike.
VoIP is easy to set-up, and technological experience is hardly an essential. Due to this, many businesses have adopted VoIP technology, with even more opting to also become VoIP resellers, allowing them to re-sell VoIP products under their own brand while retaining critical support through the company they buy the equipment from.
VoIP allows for integration into existing internet lines while also supporting popular call features. Other businesses love VoIP because it’s scalable, cost effective, and because technical expertise is provided by the hosting provider, meaning that there’s no need to hire someone in-house.
How has VoIP Infiltrated the Market?
A recent report has indicated that the VoIP market is expected to grow at a compounded annual growth rate of around 28% between 2016 and 2020, thanks largely to the advancement of 3G and LTE wireless technology which has made it simpler for people to do business on the go.
In addition to this, governments are currently working with mobile phone providers to increase network speeds across the country, meaning that it’ll be simpler to use VoIP features such as Skype, even in areas that have traditionally low levels of signal. As the signal grows in these areas and the networks quicken, it is expected that we will see a large volume of growth in the VoIP market.
Furthermore, the PSTN switch off, which involves the gradual phasing out of the Public Switched Telephone Network in favor of more modern IP-based systems, is driving businesses to adopt VoIP solutions more rapidly.
To conclude, VoIP continues to take the communications world by storm, with further reports suggesting that it will grow to dominate further in the coming years, particularly as the technology in networks advances alongside it. So, is it time for your business to do away with the landline and invest in VoIP technology? The evidence seems to suggest so.
